Customer Service/Support

 

Customer Service/Support

Customer Response Mission Statement

Customer Response is a diverse group committed to using resources to develop knowledge in others and ourselves. As professionals, we have the confidence to seek creative solutions to challenges. We are dedicated to creating a positive and memorable experience for everyone with whom we come in contact.



"Every person we come in contact with is the single most important person in that moment."




Contact Infinisource

Headquarters:


15 E. Washington Street
PO Box 889
Coldwater, MI 49036-0889
800-300-3838
Fax: 517-279-9420

Customer Response:


Reception - 800-300-3838
Direct to desk - 866-320-3040 +ext
COBRA Participants - 800-594-6957
Direct Billing - 866-390-3040 E-mail - Support@infinisource.net

Indianapolis Office:


8425 Woodfield Crossing Blvd.
Suite 240
Indianapolis, IN 46240
800-300-3838
Fax: 317-469-3998

FSA/HRA:


FSA/HRA Clients - 800-796-7910
FSA/HRA Participants - 866-370-3040
E-mail - fsa@infinisource.net

Dayton Office:


5210 N. Main Street
Dayton, OH 45415
Ph: 937-275-6280
Fax: 937-275-6065

Sales:


Telephone - 800-779-6384
E-mail - SalesSupport@infinisource.net

Seminars:


Telephone - 800-300-3838
E-mail - Seminars@infinisource.net

Manage your account

Employer/Client

» COBRA Login
» FSA/HRA Login
» Wellness Login

Employee/Participant

» Continuation Coverage
» FSA/HRA Login
» HSA Login
» Wellness Login

Agents

» Agent Resource
Center Login
Experience/Quality
Experience/Quality
Customer Service/Support
Customer Service/Support
HIPAA Compliance/Privacy
HIPAA Compliance/Privacy
System Requirements

Quick Links

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Testimonials

"Infinisource has provided me with outstanding support for our COBRA Administration. I previously administered COBRA in-house, but with the changing laws and now 10 different notices, it became an administrative nightmare. Infinisource provides excellent customer service support as well as web-based administration that makes COBRA much easier and most importantly, stress free. I strongly recommend any company to invest in this service. I appreciate the opportunity to express my sincere gratitude and satisfaction for their services."

Angela Pizzi, Damon G. Douglas Company, a Subsidiary of the Greenleaf Company