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At Infinisource, our No. 1 priority is people. Whether it's the Customer Service Representative answering the phone, the client or agent asking technical questions or a plan participant calling about premium payments, it all begins with people.

Our people benefit from this in several ways:

  • We maintain personal working relationships with contacts at the IRS and DOL. These interactions are pivotal in remaining on top of critical updates to employee benefit law. Our commitment to providing our clients with up-to-date legal research, combined with a dedicated procedural practice, has allowed us to successfully protect our clients from compliance failure for over two decades.
  • Attendees of our nationally acclaimed COBRA seminars typically double or triple their subject matter knowledge. Our dynamic speakers have unique presentation styles that will leave you wondering where the day went. Infinisource seminars are rated excellent by nearly every attendee.
  • Our dedication to outstanding service has led to a 94 percent client retention rate. It is the people behind the technology that will continue to guide us through relationships with our clients and each other.


History - The Infinisource Tradition

In 1986, the world of employee benefits changed dramatically with the passage of COBRA. Infinisource, then known as COBRA Compliance Systems, Inc., was founded to help employers and insurance professionals navigate through the cumbersome and challenging information associated with benefit-related federal regulations. With a foundation of over 20 years, 250,000 seminar attendees and over 15,000 administrative clients, Infinisource continues to provide the outsourcing solutions employers need.

Easing the administrative complexity for more than 1 million insured in 50 states, Infinisource provides administration for COBRA, Flexible Spending Accounts, Premium Only Plans, Health Reimbursement Arrangements, Health Spending Accounts, Direct Billing and an on-line eligibility and enrollment solution, Infinisolved. To complete the benefits package, Infinisource offers educational Seminars and Webinars as well as a HIPAA Privacy and Security solution.



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